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Warranty

Fionz Fine Jewelry & Gems appreciates your business and offers a 1 Year limited Warranty on every item.

Our Warranty covers manufacturing defects only (based upon examination and sole determination of Fionz Fine Jewelry & Gems) and does not cover any neglect and abuse, loss or theft, repair service performed on the product by any entity other than Fionz Fine Jewelry & Gems.

Following information will be required for Warranty Service:

1.Copy of the Receipt.
2.Complete Reason for Return.
3.Your Name, Return Address, Best Daytime Phone Number, Best Evening Phone Number and E-mail Address.

Please, make sure that you ship the item to us via reliable courier services such as FedEx, UPS and USPS. We strongly recommend you to insure the item before shipping it to us covering at least the original purchase price. Fionz Fine Jewelry & Gems shall not pay for shipping & handling fees.

For additional questions, please call our customer service at: 1 (877) 218-7527

WHY BUY FROM US?

Member of BBB - Better Business Bureau

No LAB Treatment To Our Gemstones.

Insured Fedex, UPS & USPS Shipping

CUSTOMER SERVICE

30 Days Return Policy

1 Year Repair Warranty

Free Customization

FINANCE & PAYMENT OPTIONS

Lay-Away Payment Options

PayPal Safe & Secure

Cashier's Check - 1.5% Discount

MasterCard, Visa, AMEX, Discover

INTERNATIONAL ORDERS

Canada & United Kingdom

Canada : 1-877-218-7527

UK : 001-213-627-3040

User Counts Yet: 110323

All the stones in our collection are 100% natural and untreated or otherwise notified. Stones like Kunzite, Tourmaline of all colors, Peridot, Aquamarine, Precious Topaz, Emerald from Panjshir, Ruby from Jagdalek, Pink Spinel from Tajikistan are bought by our expert team in the form of rough in big lots (sometimes in kilograms) and then cut in our own lapidary under the supervision of the same team. Stones are bought very carefully making sure that the lot is without any treatment. But, in case the lot has a stone with some treatment in it, in 99% of the cases the treatment shall be exposed during the cutting process. It is very rare that sometimes a slight treatment is not identified and a stone is sold as an untreated stone, but the chances of that are very slim. While buying from our website, this fact may kindly be kept in mind and should not be considered as a deliberate act from our part .We assure you of our best possible customer service as claimed by our company.